Citas administrativas: cancelar o cambiar con cortesía

Frases fijas para cancelar o cambiar una cita por email o WhatsApp.

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Dannis

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Cancelar cita reprogramar ¿Sería posible cambiarla al...?Lamento las molestias

¿Cuál es el mensaje más adecuado para cancelar y proponer nueva fecha por email a una oficina?

Correct: 0/7

Hints for this Quiz

For emails to offices/institutions: formal tone + conditional for requests.

In formal email you use a formal greeting and "usted", plus polite conditional forms: ¿Podría…?, ¿Sería posible…? The phrase "Lamento las molestias" is neutral and polite for dealing with administrations.

"cita" = feminine; use "la".

The noun "cita" is feminine; we replace the direct object with the pronoun "la": cambiarla.

Don’t write as if to a friend: avoid commands and an informal "tú" tone.

Even on WhatsApp, when writing to an office/agency you should be polite and use the softer conditional form. The short message model appears in the examples and sounds natural.

Formula: cambiarla al + fecha; a las + hora.

"al" = "a" + "el" (cambiar a una fecha → cambiarla al 12 de septiembre); with clock time we use "a las 10:30".

In a formal style, avoid tuteo (switch to "usted").

"Lamento las molestias" is a standard, polite formula for formal letters/messages.

First the subject line (Asunto), then a formal greeting (Estimado/a…), and then the main point.

A clear subject line makes it easier for the institution to process your email; the structure of the email is formal (greeting, body, closing).

Soften requests: ¿Sería posible…? ¿Podría…? This sounds natural and respectful.

A polite request in the conditional + a specific time is the best option. In an institutional context we maintain a courteous tone (usted).