Telefontraining: Buchstabieren und Nummern (DIN 5009)
Telefontraining: Name/Nummer buchstabieren – Mini-Quiz (2 Aufgaben) zur richtigen Ansage.
DannisWelches Buchstabieren ist korrekt? Name: MÜLLER
DIN‑5009‑Namen am Telefon nutzen.
Correct: 0/6
Hints for this Quiz
Watch the umlaut: Ü is not U. Use the German spelling names.
DIN‑5009‑Namen am Telefon nutzen.
Per DIN 5009: M=Martha, Ü=Übermut, L=Ludwig, E=Emil, R=Richard. This is the standard German spelling list for phone situations .
Say each digit (zwei null zwei fünf), and say “Bindestrich” for the hyphen.
Sagen Sie Ziffern deutlich und nennen Sie „Bindestrich“.
Use DIN‑5009 names (Kaufmann, Viktor, Richard, Anton, Berta) and say digits clearly; “Bindestrich” is the common word for hyphen. German phone style prefers single digits or pairs, not whole numbers like “zwanzig fünfundzwanzig” .
Use the DIN words for umlauts: Ä wie Ärger (not AE).
For umlauts, DIN 5009 uses Ä=Ärger (not AE) and J=Julius, G=Gustav, E=Emil, R=Richard .
Be polite first, then spell letter by letter with the standard names.
Polite start (“Ja, gerne”) plus one letter at a time with DIN‑5009 names (Samuel, Cäsar, Heinrich, Ulrich, Ludwig, Zacharias) is clear and standard; avoid treating “CH” as one letter .
Prefer single digits or small pairs for clarity. Avoid big composite numbers.
On the phone, Germans typically say digits singly or in small groups, not large composite numbers. Option 1 models that approach .
Use Entschuldigung and the polite Könnten Sie … form to sound respectful.
This is a polite, common request in German phone calls and fits an official context well .
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