Cortesía para la cita previa: pedir, confirmar y cambiar (A2–B1)

Frases de cortesía para pedir, confirmar o cambiar una cita previa sin sonar brusco.

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Dannis

2 min reading time

Modal verbs

Keywords:

¿Podría...?Querría pedir cita Necesitaría reprogramar ¿Sería posible...?usted cuando pueda por favor es que

Elige la opción más cortés para pedir una cita por teléfono (Extranjería).

Correct: 0/8

Hints for this Quiz

Think: which form sounds softer — "quiero" or "querría"?

The conditional "querría" sounds more polite than the direct present "quiero". This is a typical "condicional de cortesía" used in formal communication.

Look for the form that sounds less direct than "necesito".

The conditional "necesitaría" softens the request; combined with "¿sería posible?" it is a standard formula in calls/emails. For more examples of formulas for cancelling/rescheduling, see models like: "Disculpe, necesito cancelar… ¿sería posible?"

In a formal tone, avoid the imperative and add "por favor".

The structure "¿Podría…?" + "por favor" is a classic mitigation strategy (mitigación) in Spanish. When you use usted, the verb is in the 3rd person: "¿Podría indicarme…?"

In an official institution, it is better to keep distance and show respect.

In Spanish public administration, they expect the formal "usted". Teaching materials usually underline this rule: "Trato formal: usar usted."

Remember: con "usted" + condicional = maximum politeness.

With "usted" we choose the polite conditional: "¿podría…?" (3rd person singular). It sounds softer than "¿puede…?" in a request.

Look for an expression with the conditional and without the imperative.

To reschedule an appointment, we use "necesitaría…" + "¿sería posible?" — these are standard formulas for a polite request when cancelling/rescheduling.

You need a soft rephrasing that shows respect and attention.

The confirmation formula "¿Entonces, si he entendido bien…?" is a polite way to check instructions in institutions.

It is a colloquial explanatory particle that softens the request.

"Es que…" is a very frequent Spanish softener used for explanations and requests: "…es que lo necesito para el expediente". It helps you sound less demanding.