Extranjería: mini‑diálogos en ventanilla (A2)
Mini diálogo en Extranjería: comprender y responder a preguntas típicas de ventanilla (¿Tiene cita?, ¿A qué viene?). Quiz de 3 preguntas sobre vocabulario clave.
Dannis
El funcionario en la ventanilla dice: "Buenos días, ¿en qué puedo ayudarle?" Elige la mejor respuesta.
Correct: 0/5
Hints for this Quiz
Think: the official asks “How can I help you?”. Answer with the purpose of your visit, in a formal way (usted).
The correct answer is to briefly state the purpose of your visit: "Vengo a…". The phrase "¿En qué puedo ayudarle?" is a typical polite formula used by civil servants; you’re expected to use usted and speak clearly and to the point.
Remember the context: queues, ticket numbers, glass windows (“ventanillas”). It’s not a shop and not a hospital.
La Oficina de Extranjería is the typical place for procedures like TIE/NIE. In our dialogues, this is exactly where they ask about "cita previa", "documentos", "resguardo", etc.
"¿Tiene cita?" is a question about an appointment. Answer: "Sí, la tengo…" + time.
In many government offices almost everything is by "cita previa" (appointment). A normal answer is to confirm that you have an appointment and mention the time. This is especially typical in Extranjería (online appointment is usually mandatory).
It’s the service window in an office, not a place by the sea and not a kitchen object.
"Ventanilla" literally means a “little window” in an office. In Spanish bureaucracy, that’s where you speak with the funcionario and submit documents.
It’s a question about the purpose of your visit. Start your answer with "Vengo a…" + an action (solicitar, renovar…).
"¿A qué viene?" = “Why have you come?” / “What are you here for?”. They expect the purpose of your trámite: "Vengo a solicitar…". In the Extranjería context this is often for TIE, fingerprints (huellas), etc. This phrase is common in model dialogues.
Discover next:
Do you like it? Want more?
Free & quick registration, no subscriptions!
🤗
For expats and alike – unlike any other language app you've tried!
🎮
Learn by scrolling and playing!
💪
Real grammar and idioms to sound like locals!
🧠
Endless FYP feed for language learning
🧠
Endless FYP feed for language learning
Related articles
Materials on related topics will help expand your understanding of the topics: